UK
Loopeco offer a flat rate shipping fee of £4.95, no matter what size or weight of the order. All orders are shipped in a carbon neutral manner.
Standard delivery 2-3 working days, Monday to Friday.
Free carbon neutral shipping will be applied to any order over £50, this is only avilable to UK orders.
International
We now ship our products to the USA using DPD and FeDex. The charge for this service starts at £18.50, the exact shipping fee will be calculated at checkout.
USA within 5-7 working days.
All international order’s do not include VAT so there
may be additional charges via our carrier. Any VAT, import tax and handling fees will be paid for by the importer, where applicable.
Please note, we do not send to PO boxes outside the UK.
All our products come with a standard delivery service. We ship our orders with DPD. This means that DPD will deliver the parcel within 2-3 working days of collecting it from our distribution space. Please allow 1-2 working days for us to prepare your order for dispatch.
Please note that our delivery service is operational from Monday-Friday and excludes weekends and Bank holidays. If you order over the weekend and on bank holidays, the delivery service will come into effect on the next working day.
DPD track and trace your goods and you receive a one hour window on the morning of your delivery. You will also receive tracking information via SMS so you will be consistently updated.
Loopeco will endeavour to have the package shipped to you within the allocated timeframe between Monday and Friday. If any problems occur, you will be notified
CONTACT US
For any customer related queries please email us at hello@loopeco.com and we will get back to you as soon as possible.
For all sales queries please email us at sales@loopeco.com.
Alternatively, you can give us a call on 020 3732 3564
Opening hours: Monday to Friday, 9am to 5pm.
We look forward to hearing from you
