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Shipping fees

UK

Loopeco offer a flat rate shipping fee of £4.95, no matter what size or weight of the order. All orders are shipped in a carbon neutral manner.

Standard delivery 2-3 working days, Monday to Friday.

Free carbon neutral shipping will be applied to any order over £50, this is only avilable to UK orders.

International

We now ship our products to the USA using DPD and FeDex. The charge for this service starts at £18.50, the exact shipping fee will be calculated at checkout.

USA within 5-7 working days.

All international order’s do not include VAT so there
may be additional charges via our carrier. Any VAT, import tax and handling fees will be paid for by the importer, where applicable.

Please note, we do not send to PO boxes outside the UK.

UK shipping terms

All our products come with a standard delivery service. We ship our orders with DPD. This means that DPD will deliver the parcel within 2-3 working days of collecting it from our distribution space. Please allow 1-2 working days for us to prepare your order for dispatch.

Please note that our delivery service is operational from Monday-Friday and excludes weekends and Bank holidays. If you order over the weekend and on bank holidays, the delivery service will come into effect on the next working day.

DPD track and trace your goods and you receive a one hour window on the morning of your delivery. You will also receive tracking information via SMS so you will be consistently updated.

Loopeco will endeavour to have the package shipped to you within the allocated timeframe between Monday and Friday. If any problems occur, you will be notified

Founder biography

Born out of a shared vision to do things differently. Founders and Siblings Charlotte and James brainchild LOOPECO was born.

To create a brand that delivers on high performance results, using natural formulations. A want to do better - better for our skin, better for the planet, whilst promoting and educating on a loop economy.

With a background in holistic medicine, Charlotte has a degree and practitioners license in homeopathy, which lead her to looking into the medicinal properties of ingredients. Combined with James' background in design, and their desire to do things differently, both have retrained in cosmetic science and will be co-formulating the range together.

“We are committed to evolve and innovate. Our mission is to create a closed loop economy. A world where everything is shared, repaired, reused or recycled. Where waste is turned into a valuable resource - to create something new.”